FAQ

We deliver across Manchester and surrounding areas. Enter your postcode at checkout or contact us to confirm coverage.

Delivery and collection are included within our standard service area. Additional distance may incur a small fee.

Yes, professional setup is included. We ensure everything is ready before leaving.

Payment is currently accepted by bank transfer or cash on delivery and setup.

Payment is due on delivery and setup unless agreed in advance.

We may require a booking deposit depending on the items hired. This will be confirmed at the time of booking.

The hirer is responsible for the equipment from delivery until collection.

If damage occurs during your hire period, repair or replacement costs may be charged depending on the extent of the damage.

A refundable damage deposit may be required for certain items. This will be confirmed at booking.

Please contact us immediately. We will do our best to resolve the issue as quickly as possible.

Yes, cancellations must be made done over the phone as soon as possible.

Refunds depend on how close to the event date the cancellation is made. This will be confirmed at the time of booking.

We will do our best to transfer your booking to a new date where possible.

All hire items are maintained and inspected to ensure they are safe and suitable for event use.

Yes, electrical equipment is PAT tested and checked before hire.

Yes, we hold public liability insurance. Documentation can be provided on request.

Contact us with your event date and required items, and we will confirm availability promptly.

Your booking is confirmed once payment or deposit has been received.

Please let us know in advance and we will help ensure the hired items meet venue guidelines.